Shipping policy

SHIPPING POLICY

Last updated: September 17, 2026

WHERE WE SHIP
We currently ship to addresses within the United States only. We do not ship to Canada or internationally at this time.

ORDER PROCESSING
All orders are processed within 3 business days (Monday–Friday, excluding US holidays). Orders placed after 12:00 PM ET, or on weekends or holidays, will begin processing the next business day. During high-volume periods or promotions, processing may take slightly longer.

SHIPPING OPTIONS & DELIVERY TIMES
Delivery times below are estimated after your order has been processed.

Standard Shipping: FREE
Estimated delivery: 7–8 business days

Expedited Shipping: $4.99
Estimated delivery: 3–6 business days

Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or holidays.

TRACKING
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking may take up to 48 hours to update.

TAXES & FEES
Applicable sales tax is calculated at checkout. There are no additional duties or fees due upon delivery.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, email us at enarabeautyshop@gmail.com as soon as possible. We can update your address only if the order hasn't shipped yet.

LOST, STOLEN, OR DELAYED PACKAGES
If your tracking shows no movement for 7 business days, or your package shows as delivered but you haven't received it, please:
1. Check with neighbors and around your delivery area
2. Wait 1–2 business days, since packages sometimes arrive after being marked delivered
3. Contact us at enarabeautyshop@gmail.com with your order number

We'll work with the carrier to resolve the issue. Packages confirmed as lost by the carrier will be replaced at no cost to you. We are not responsible for packages confirmed as delivered to the correct address and subsequently stolen, but we'll do our best to help.

ORDER CHANGES & CANCELLATIONS
Need to change or cancel your order? Email us at enarabeautyshop@gmail.com within 12 hours of placing it. Once an order has been processed or shipped, it can't be changed or cancelled. You may be able to return or exchange it under our Refund Policy.

QUESTIONS
Email us at enarabeautyshop@gmail.com.